Contact Centre Operations QCF Certificate Level 2

Course aim:

  • To provide a flexible qualification that allows focus on technical jobs
  • Accomplishment of cross sector skills, completed in the workplace
  • Improved staff morale and motivation
  • Nationally recognised qualification for key staff
  • Recognition of existing skills and the opportunity to develop new skills
  • Job satisfaction
  • Career progression
GCS Training This course is offered by Gower College Swansea's business training team at GCS Training. Proceed to view Contact Centre Operations QCF Certificate Level 2 at GCS Training.