Covering all the essential knowledge and skills required for a successful career in Contact Centre Operations. This qualification is also part of the Contact Centre Operations framework. Level 2 will suit anyone is you are working in a Contact Centre and have some relevant knowledge and skills, usually from a role where you’ve been supervised.
Contact Centre Operations Technical Certificate Level 2
This course is offered by Gower College Swansea's business training team at GCS Training. Proceed to view Contact Centre Operations Technical Certificate Level 2 at GCS Training.