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Level 2 NVQ Certificate/Diploma in Sales (QCF)
This qualification has been designed to develop the knowledge and skills you need for a successful career in the competitive sales environment, reflecting current and future needs of employers. For those looking to find a job in the sales sector, or anyone wishing to ...Read more...GCS Training
Level 3 Apprenticeship in Customer Service
The course consists of 6 mandatory units mostly knowledge based and an average of 6 optional units, performance based, depending on the credit value of the optional units involved. The 6 mandatory units being: Organise and deliver customer service Understand the customer...Read more...GCS Training
Level 3 NVQ Certificate/Diploma in Sales (QCF)
This qualification has been designed to develop the knowledge and skills you need for a successful career in the competitive sales environment, reflecting current and future needs of employers. This Level 3 NVQ Certificate in Sales (QCF) qualification will suit anyone...Read more...GCS Training
Logistics Operations QCF Level 2 Certificate
This qualification is primarily aimed at candidates who work or would like to work within the logistics environment. The qualification can be used as the competence based element of the logistics apprenticeship. There are no exams and the candidate is supported throughout the process...Read more...GCS Training
Logistics Operations QCF Level 3 Certificate
This qualification is primarily aimed at candidates who work as team leaders/office managers or supervisors within the logistics environment. The qualification covers the range of activities carried out by candidates such as team leading, performance management, customer care and the...Read more...GCS Training
Microsoft Project - 3 Day Course
To be a confident user of Project with the ability to plan and manage complex projects. This course is designed to equip the new user with the basic concepts of Microsoft Project. The user is taken through every stage of project creation and set-up, including input of task data,...Read more...GCS Training
OCR Level 1 Principles in Customer Service (pre-employment)
This is a bite-size, workshop based qualification that underpins some of the basic knowledge and understanding needed by an employee preparing to work in a customer service role. It provides accreditation for the interpersonal skills necessary for working in a customer service...Read more...GCS Training
OCR Level 6 Diploma in Career Information and Advice (QCF)
This qualification aims to provide accredited professional development opportunities for those currently working within the career guidance sector, external agencies and voluntary service guidance roles, and where staff who work in other organisations providing career advice and guidance,...Read more...GCS Training
QCF Advanced Apprenticeship Customer Service
This qualification is aimed at individuals who are undertaking a career in a customer facing role. It is suitable for those who have just started a job, for those who are changing their career...
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Level 3
Retail Knowledge VRQ
Credit-based, the Retail Knowledge Awards and Certificates will be available at Levels 2 and 3 of the Qualifications and Credit Framework and are being designed to expand essential knowledge and understanding of the retail field. To complete the qualification the student does not...Read more...GCS Training
Retail Skills Level 1 QCF (Award or Certificate)
This is a work-based qualification where candidates are expected to provide evidence of their competency whilst performing their everyday tasks. There are no exams and the candidate is supported throughout the process with a personal assessor. The courses are structured...Read more...GCS Training
Retail Skills Level 2 QCF (Award, Certificate or Diploma)
These are work-based qualifications where candidates are expected to provide evidence of their competency whilst performing their everyday tasks. There are no exams and the candidate is supported throughout the process with a personal assessor. The courses are structured to meet...Read more...GCS Training
Retail Skills Levels 3 QCF (Management - Certificate or Diploma)
This is a work-based qualification where candidates are expected to provide evidence of their competency whilst performing their everyday tasks. There are no exams and the candidate is supported throughout the process with a personal assessor. The courses are structured...Read more...GCS Training
Understanding the Principles of Retail Sales (pre-employment - non-accredited)
The course is designed for anyone considering working in a retail environment where customers are given assistance, whether at the point of payment or during stock handling. The ability of staff to be aware of and deliver the standards of excellent service is an essential part of...Read more...GCS Training
Warehousing and Storage QCF Diploma L3
This qualification is primarily aimed at candidates who work or would like to work as a senior team member in a warehousing environment within the logistic sector. The qualification covers the range of activities carried out by senior staff such as team leadership, performance...Read more...GCS Training
Warehousing and Storage QCF Level 1 Award / Certificate
This qualification is primarily aimed at candidates who work or would like to work within the warehousing and storage environment. The qualification can be used as a pre-employment qualification as well as a foundation qualification for those already employed in the sector. The...Read more...GCS Training
Warehousing and Storage QCF Level 2 Certificate
This qualification is primarily aimed at candidates who work or would like to work within the warehousing and storage environment. The qualification can be used as the competence based element of the warehousing and storage apprenticeship. The qualification requires proof of...Read more...GCS Training
WorldHost Principles of Customer Service
This award is a fully-funded one-day short course, which will comprehensively cover the essential principles of customer service for the hospitality, leisure, travel and tourism industries, as...
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Level 2
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