Foundation Level Apprenticeship in Contact Centre Operations Level 2

The apprenticeship at Level 2 consists of the Following qualifications;

  1. City and Guilds Level 2 Certificate In Contact Centre Operations.
  2. Technical Certificate level 2 in the principals of Contact Centre Operations.
  3. Employment Rights and Responsibilities.
  4. Essential skills Wales Communication Level 2 and Application of number Level 1
GCS Training This course is offered by Gower College Swansea's business training team at GCS Training. Proceed to view Foundation Level Apprenticeship in Contact Centre Operations Level 2 at GCS Training.