Covering all the essential knowledge and skills required for a successful career in contact centre operations, this qualification is ideal for those who are able to access workplace-based qualifications.
Level 3 will suit you if you are working in a contact centre and have some relevant knowledge and skills, usually from a role where you are either in a management role or wanting to develop your skills for management opportunities.
Foundation Level Apprenticeship in Contact Centre Operations Level 3
This course is offered by Gower College Swansea's business training team at GCS Training. Proceed to view Foundation Level Apprenticeship in Contact Centre Operations Level 3 at GCS Training.