Literacy Skills for Health and Social Care

Course Overview

Everyone working or looking to work in the Health and Social Care sector requires the right skills. Literacy is an essential skill for all Health and Social Care workers undertaking roles at any level.

Literacy skills include: listening and speaking, reading and writing. 

All Health and Social Care roles involve communicating effectively. This can include listening and speaking to clients and their families, as well as other co-workers, and verbal communication with other professionals from within the organisation and external agencies.

Good reading skills are essential for understanding care plans, following written instructions and messages. Written skills are also necessary for completion of client records, note taking and writing down instructions.

Evidence of good literacy skills can be of benefit to those seeking employment and help protect against future unemployment 

Updated December 2018

Course Delivery

Learners will complete an online assessment tool. This will provide a broad outline of the learner’s current skills and help to identify development needs. The course will address these needs through structured teaching and online assessment.

Learners will attend college for 15 weeks at two hours a week

Course deliverable in Welsh:
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