Providing Financial Services QCF Level 2 Certificate

This qualification is designed for learners who work in banks, building societies, mortgage providers, debt collection agencies, finance/H.P. providers and customer service organisations - this qualification can be tailored to suit anyone whose role involves providing financial services.

At the conclusion of the programme, the expected learning outcomes are that the student will:

  • Understand their roles and responsibilities and be able to discuss, agree and implement a personal development plan
  • Be able to identify work objectives and develop a plan to meet objectives, both personally and with a team.
  • Be able to identify and comply with regulatory requirements.
  • Reflect on and enhance their selling skills.
  • Understand and demonstrate the key elements in providing excellent customer service.
  • Be able to effectively process financial transactions.
GCS Training This course is offered by Gower College Swansea's business training team at GCS Training. Proceed to view Providing Financial Services QCF Level 2 Certificate at GCS Training.