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Digital Skills for Business Level 1 - Award

GCS Training
Level 1
Jubilee Court
One month
Telephone: 01792 284400 (Jubilee Court)


This qualification is designed to upskill staff who work in administrative and other office-based roles. The award offers a range of units that the learner can study to match their particular organisational and job role requirements. 

Digital skills for business is suitable for those in roles such as business support administrators, office juniors, office supervisors, personal assistants, secretaries or receptionists in a wide range of industries. 

Level 1 is for learners with some familiarity with Microsoft Office applications and collaboration tools. 

Key information

Learners will be allocated a dedicated tutor/assessor who will work closely with the learners to ensure the units selected are suitable to their individual roles and organisational priorities. The tutor/assessor will deliver four taught sessions over Microsoft Teams to cover the content and assess requirements.

The learner may need to complete assignment evidence outside of the planned taught sessions. Face to face delivery in a classroom can be arranged if there is sufficient demand. 

The course is structured to cover the qualification in a flexible but fast-moving format, making it easier to fit in around work commitments. For this reason, we will complete an initial assessment before learners commence the course to ensure they are placed on the correct level. Options to progress to higher levels will be discussed with the learners at the end of the course. 

Mandatory units

  • Word processing techniques
  • Spreadsheet techniques 
  • Managing email in the workplace 

Optional units

  • Creating digital presentations
  • Digital collaboration 

Digital Skills for Business Level 2 - Award

To successfully complete the qualification, learners will undertake practical tasks alongside guided real-time teaching. They will acquire the knowledge, tools and techniques associated with each unit that they will then demonstrate by completing tasks to build a portfolio of evidence.

Gower College Swansea utilises Smart Assessor which is an online portfolio management tool enabling provider and learner to effectively track learner progress.